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Despite the fact that now the term Unified Communications has a variety of meanings, in our opinion, the ideology of unified communications can be only one. It is based on several basic principles. First, subscribers should be able to communicate with each other using modern telecommunications: video or voice calls, electronic and voice mail, Instant Messaging. In addition, the caller must have information about the presence status (Presence) of the person being called; be aware by what means he can be contacted – by phone, through the computer or only offline. Continue reading “The Pareto Principle for Unified Communications”

Unified communications – this is not just another fiction of marketers, but a reflection of the realities of the modern world and the requirements of a competitive environment. From a technological point of view, the proliferation of UC is facilitated by the emergence of new telecommunications facilities and the expansion of the capabilities of each. Now almost every modern communication device has “intellect” to some extent and allows realizing a lot of useful functions that are in demand in the current conditions. Continue reading “From Unified Communications – to a Dynamic Enterprise”